Showing posts with label exceptional staff. Show all posts
Showing posts with label exceptional staff. Show all posts

Friday, March 23

Zoya would be very happy to recommend us to family and friends!!! 5 STARS!!

Visitor: Zoya B.

Appointment Date: Mar 19, 2018


1. Ease of scheduling urgent appointments
5 out of 5 stars
2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars
3. Staff friendliness and courteousness
5 out of 5 stars
4. Total wait time (waiting and exam rooms)
Under 10 minutes
5. Level of trust in provider's decisions
5 out of 5 stars
6. How well provider explains medical/dental condition(s)
5 out of 5 stars
7. How well provider listens and answers questions
5 out of 5 stars
8. Spends appropriate amount of time with patients
5 out of 5 stars
9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars
10. Comments
We've had a great experience with the office staff and Dr Menker. We would be very happy to recommend his practice to family and friends!

Wednesday, December 13

Paula Evangelista says "AWESOME EXPERIENCE!" 5 STAR REVIEW

Visitor: Paula E.

Appointment Date: Dec 11, 2017

1. Ease of scheduling urgent appointments
5 out of 5 stars
2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars
3. Staff friendliness and courteousness
5 out of 5 stars
4. Total wait time (waiting and exam rooms)
Under 10 minutes
5. Level of trust in provider's decisions
5 out of 5 stars
6. How well provider explains medical/dental condition(s)
5 out of 5 stars
7. How well provider listens and answers questions
5 out of 5 stars
8. Spends appropriate amount of time with patients
5 out of 5 stars
9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars
10. Comments
awesome experience, Dr Menker and his staff are amazing loved my experience with them will definitely refer them

Friday, November 10

Another 5 STAR REVIEW!!! Zachary Davis family is very happy and highly recommends our practice!!!

Visitor: Zachary D.

Appointment Date: Nov 8, 2017

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
Very happy with this practice! The office staff, Jessica and Laura, always friendly and helpful! Dori is amazing with my son..his adjustments with her..results are amazing! His corrections were complicated and he gets the best care! Highly recommend!

Wednesday, January 11

Everyone made Barbara J. feel comfortable! 5 Star Review!!

Visitor: Barbara J.
Appointment Date: 01/10/2017

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
10-15 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
Everyone made me feel comfortable and willing to do their best to help me.

Matthew says we are doing an Excellent Job with a 5 Star Review!!!

Visitor: Matthew M.
Appointment Date: 01/10/2017

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
You are doing excellent job , blessings for you and yours staff .😎😎😎

Tuesday, January 10

Christopher very happy with our staff gives a 5 Star review!!!

 Visitor: Christopher W.

Appointment Date: 01/09/2017

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
The Staff in the office are extremely pleasant, professional and very informative.

Monday, November 21

Tyrel N. gives Dr. Menker a glowing 5 Star Review!

Visitor: Tyrel N.
Appointment Date: 11/17/2016
1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
"Extremely accommodating, receptionist are top quality and the owners are outstanding, patient as well as understanding."

Wednesday, October 5

Shaylah B. Says Dr. Menker, his staff and facillities are Excellent!!!

Visitor: Shaylah B.

Appointment Date: 10/04/2016

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
Excellent Dr., staff, facilities, experience

Thursday, July 28

Vanessa J. "Loves this Practice" - 5 Stars!!


Visitor: Vanessa J.

Appointment Date: 07/26/2016

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
Love this practice! They are super friendly and respect people's time. 

Tuesday, July 12

Kylah would absolutely recommend friends and family to Dr. Menker!!! Gives Dr. Menker 5 Star Review!!!

Visitor: Kylah M.

Appointment Date: 07/11/2016

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
Office staff is extremely courteous and helpful. I would absolutely recommend to friends and family.

Tuesday, January 26

Gina P. gives Dr. M a 5 STAR REVIEW!!!

Visitor: Gina P.

Appointment Date: 01/20/2016

1. Ease of scheduling urgent appointments 
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc. 
5 out of 5 stars

3. Staff friendliness and courteousness 
5 out of 5 stars

4. Total wait time (waiting and exam rooms) 
Under 10 minutes

5. Level of trust in provider's decisions 
5 out of 5 stars

6. How well provider explains medical/dental condition(s) 
5 out of 5 stars

7. How well provider listens and answers questions 
5 out of 5 stars

8. Spends appropriate amount of time with patients 
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends 
5 out of 5 stars

Tuesday, January 19

Savannah G. Says "Kind and Compassionate DR. and Staf!" 5 STAR Review

Visitor: Savannah G.

Appointment Date: 01/18/2016

1. Ease of scheduling urgent appointments 
5 out of 5 stars 

2. Office environment, cleanliness, comfort, etc. 
5 out of 5 stars 

3. Staff friendliness and courteousness 
5 out of 5 stars 

4. Total wait time (waiting and exam rooms) 
Under 10 minutes 

5. Level of trust in provider's decisions 
5 out of 5 stars 

6. How well provider explains medical/dental condition(s) 
5 out of 5 stars 

7. How well provider listens and answers questions 
5 out of 5 stars 

8. Spends appropriate amount of time with patients 
5 out of 5 stars 

9. Likelihood of recommending Dr. Menker to family and friends 
5 out of 5 stars 

10. Comments 
"Kind and compassionate staff and doctor. Both of my girls feel at ease with Dr. Menker and his staff. He was referred to us by our dentist and they have coordinated the best care and treatment methods. I am very pleased "

Tuesday, December 1

Amay M. gives Dr. Menker and staff a 5 STAR review!!

Visitor: Amay M.

Appointment Date: 11/30/2015

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

7. How well provider listens and answers questions
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

Thanks for the great review Amay!!!

Thursday, October 29

Caleigh S. gives Dr. Menker 5 Stars across the Board!

Visitor: Caleigh S.

Appointment Date: 10/13/2015

1. Ease of scheduling urgent appointments
5 out of 5 stars
2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars
3. Staff friendliness and courteousness
5 out of 5 stars
4. Total wait time (waiting and exam rooms)
10-15 minutes
5. Level of trust in provider's decisions
5 out of 5 stars
6. How well provider explains medical/dental condition(s)
5 out of 5 stars
7. How well provider listens and answers questions
5 out of 5 stars
8. Spends appropriate amount of time with patients
5 out of 5 stars
9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

Shannon F. and family feel lucky to have Dr. Menker and Staff as their orthodontic office! 5 Star Review!

Visitor: Shannon F.

Appointment Date: 10/05/2015

1. Ease of scheduling urgent appointments
5 out of 5 stars

2. Office environment, cleanliness, comfort, etc.
5 out of 5 stars

3. Staff friendliness and courteousness
5 out of 5 stars

4. Total wait time (waiting and exam rooms)
Under 10 minutes

5. Level of trust in provider's decisions
5 out of 5 stars

6. How well provider explains medical/dental condition(s)
5 out of 5 stars

8. Spends appropriate amount of time with patients
5 out of 5 stars

9. Likelihood of recommending Dr. Menker to family and friends
5 out of 5 stars

10. Comments
"All staff is very nice and extremely helpful. We are very lucky to have them."